Privacy Policy

Business Name: Clip on Trip

Domain: clipontrip.com

Registered Address:

Jagatsukh, Near Himalayan Dairy,
Manali-Nagar Road, (H.P.) 175143, India

Support Email: info@clipontrip.com

Phone: +91 9317000608

This policy applies to:

• Our website: https://clipontrip.com
• All travel and tourism services offered by Clip on Trip.
• Interactions conducted via third-party tools integrated into our systems.
• Communication between Clip on Trip and users through email, phone, or other channels.

This policy does not apply to third-party websites that you may access through links on our site.

We collect the following categories of personal information:

a. Information You Provide

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Information: Travel preferences, itinerary details, and payment information (e.g., credit card details processed securely by third-party gateways).
• Inquiries and Feedback: Details you provide when contacting customer support or submitting reviews.

b. Information Collected Automatically

• Technical Data: IP address, browser type, operating system, and device details.
• Usage Data: Pages visited, duration of sessions, interactions with travel packages, and referring URL.
• Cookies and Tracking Technologies: Cookies, pixels, and other tools to collect browsing behavior information. See our Cookies Policy for details.

c. Information from Third Parties

We may receive information from:

• Travel Partners: Hotels, airlines, and tour operators we collaborate with.
• Marketing Platforms: Google Ads, Facebook Ads, and similar services.
• Analytics Providers: Google Analytics and other analytics tools.

We use the information we collect for the following purposes:

a. Service Provision

• To process your travel bookings and manage your account.
• To deliver and enhance our website and travel-related services.

b. Analytics and Improvements

• To analyze user behavior and improve our travel offerings.
• To personalize travel recommendations and optimize your experience.

c. Marketing and Advertising

• To deliver tailored travel promotions on platforms like Google and Facebook.
• To retarget advertisements using tracking technologies like pixels.

d. Compliance and Legal Obligations

• To meet legal requirements such as financial record-keeping and fraud prevention.
• To enforce terms of service and protect our business interests.

We process personal information under the following legal bases:

• Consent: When you expressly agree (e.g., subscribing to newsletters or accepting cookies).
• Contractual Necessity: For fulfilling travel bookings or service agreements.
• Legal Obligation: For compliance with applicable laws and regulations.
• Legitimate Interests: To operate and improve our travel services, provided your interests do not override these purposes.

We do not sell your personal information. However, we may share your data in these circumstances:

a. Service Providers

• Travel Partners: Hotels, airlines, and tour operators to fulfill your bookings.
• Cloud and Hosting Services: Providers like Google Cloud or Digital Ocean.
• Analytics and Marketing: Google Analytics, Facebook Ads, and similar tools.

b. Compliance and Legal Disclosures

When required by law or to comply with a valid legal request.

c. Business Transfers

In the case of a merger, sale, or acquisition, your data may be transferred to the relevant entity.

We retain personal data for:

• Active Bookings: As long as necessary to provide travel services.
• Completed Bookings: For a reasonable period based on legal obligations and dispute resolution needs.

Your personal data may be transferred and processed outside your country (e.g., to international travel partners). For users in the EU/EEA, we ensure compliance with GDPR's international data transfer requirements, such as standard contractual clauses.

Rights under the GDPR (EU/EEA Users):

• Access: Obtain details of the personal data we process.
• Rectification: Correct inaccuracies in your data.
• Erasure: Request deletion of your personal data, subject to limitations.
• Portability: Request a copy of your data in a usable format.
• Restriction: Restrict certain processing activities.
• Objection: Opt out of data processing for direct marketing or legitimate interests.
• Withdraw Consent: Revoke previously granted permissions.

Rights under the CCPA (California Users):

• Access and Data Portability: Request specific personal information we collect.
• Deletion: Request removal of your personal data.
• Opt Out: Decline the sale of personal data (we do not sell your data).

Exercising Your Rights:

To exercise these rights, contact us at info@clipontrip.com. We may request identity verification to process your request.

We use cookies to enhance your browsing and booking experience. For details, visit our Cookies Policy. You can manage or disable cookies via your browser settings.

We employ safeguards to protect your personal information:

• Data Encryption: SSL encryption for secure data transmission.
• Access Control: Restricted access to authorized personnel.
• System Monitoring: Use of firewalls and intrusion detection systems.
• Secure Storage: Trusted hosting providers ensure data safety.

Our services are intended for users aged 18 and above. We do not knowingly collect data from minors. If we discover such collection, we will delete the data immediately.

Our website may link to external platforms (e.g., travel partners). Clip on Trip is not responsible for their privacy practices, and we recommend reviewing their policies.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will indicate the effective date, and your continued use signifies acceptance.